Same Day Shipping on Orders Placed Before Noon CST

All orders are processed and shipped within our 1-2 business day processing time frame, regardless of the shipping option selected. Our goal is to ship orders received before 12:00PM Central Standard Time the same day. Although we do our best to ship out all orders the same day they are placed, and we manage it over 99% of the time, we can never guarantee same day shipping on any order. Processing time is not included in your shipping option, so an order shipped using next day air will arrive in one business day from the day it is shipped. Orders are shipped Monday through Friday during our normal business schedule. Orders placed Friday after 12:00 PM CST, Saturday, and Sunday are shipped on Monday.

UPS will not deliver on Saturday or Sunday.
USPS will not deliver on Sundays.

21st Century Smoke closes for the below holidays:

  • Memorial Day (May)
  • Independence Day (July 4th)
  • Labor Day (September)
  • Thanksgiving Day and the following Friday
  • Christmas Eve and Christmas Day (December 24th & 25th)
  • New Years Eve and New Years Day (December 31st & January 1st)

Depending on which day some of these holidays fall we may close for additional days. Orders placed during these holiday periods will be shipped the next business day. Please keep in mind if that day is a Thursday and/or Friday, the next business day would be the following Monday. If you have questions regarding the above information please email us at customerservice@21stcenturysmoke.com.

Orders over $25.00 ship for free.*

* Free Freight only applies to orders in the 48 contiguous states. Additional charges apply to orders in Alaska & Hawaii .Orders under $25.00 and orders shipped using one of our expedited shipping methods within the continental United States will be charged freight.

Freight charges for Ground and Expedited Methods less than 5 pounds (the majority of orders) are the following:

  • USPS [2-7 days] $5.00
  • UPS Ground $11.00
  • UPS 3 Day Select [3 Business Days] $16.00
  • UPS 2 Day [2 Business Days] $20.00
  • UPS Next Day Regular [1 Business Day] $36.50

Any UPS option MAY NOT be shipped to P.O. Boxes.

Alaska, Hawaii and Puerto Rico

Customers in Alaska, Hawaii and Puerto Rico can now ship their orders via USPS Priority Mail. Special Shipping Charge of $7.00 will apply.

Carriers

Currently we ship merchandise with United States Postal Service (USPS) and United Parcel Service (UPS).

International Shipments

21st Century Smoke does not ship orders internationally, APO, and FPO.

Back Orders

In the rare instances where 21st Century Smoke is out of stock we will contact you before shipping your order.

Order Tracking

When an email address is provided, you will receive the tracking information once the package is shipped. You can also contact us via phone or email for you tracking information. 21st Century Smoke reserves the right to make changes to the above shipping charges at any time and without notice. Shipping charges are shown at the time of purchase, should be confirmed at that time, and are the correct charges regardless of the prices shown anywhere else on our website.