Warranty Information

IS THERE A WARRANTY?

WHAT IF MY 21st Century Smoke® PRODUCT IS DEFECTIVE?

There is a 30 Day Limited Warranty on all 21st Century Smoke brand products except 21st Century Smoke Auto-Ship Products. CB Distributors, Inc. warrants only to the original purchaser of this product that this product will be free from defects in material and workmanship under normal use and service for 30 Days after date of purchase.

CB Distributors, Inc. reserves the right, before having any obligation under this limited warranty, to inspect the damaged 21st Century Smoke® product, and all costs of shipping the 21st Century Smoke® product to CB Distributors, Inc. for inspection shall be borne solely by the purchaser. In order to recover under this limited warranty, Purchaser must make claim to CB Distributors, Inc. within 30 days of occurrence, and must present acceptable proof of original ownership (such as original receipt, proof of purchase or other documentation CB Distributors, Inc. deems acceptable) for the product.

CB Distributors, Inc. at its option shall repair or replace the defective unit covered by this warranty. Please retain the dated sales receipt as evidence of the original purchaser’s date of purchase. You will need it for any warranty service. In order to keep this limited warranty in effect, the product must have been handled and used as prescribed in the instructions accompanying this warranty.

This limited warranty does not cover any damage due to accident, misuse, abuse or negligence. This limited warranty is valid only if the product is used with the equipment specified on the product packaging. Please check product packaging for details or call CB Distributors, Inc. customer service.

This limited warranty is non-transferable. This warranty does not affect any other legal rights you may have by operation of law. Contact CB Distributors, Inc at customerservice@21stcenturysmoke.com, via mail or via the customer service phone number for Warranty Claims.